ATTRACT NEW CUSTOMERS AND INCREASE REVENUE

Bring your customer engagement up to speed

Take control of all your engagement. Deliver on customer delight from the first touch and build strong relationships every time.
Show me
Trusted by 3,000+ customers worldwide!
Learn from others

Master your customer engagement three steps

Be consistent
Ensure customers only experience the best. Deliver a consistent brand identity and quality content across all channels and conversations.
Personalise
Make customers feel heard and valued. Combine personalised human touches and efficient automation for an engaging journey.
Contact in real-time
Connect with people in real-time. Jump in and provide immediate, accurate responses that’ll persuade them towards a purchase.
Download

A simple start to personalisation

1. Decide what you want to communicate

‍2. Pick a template, apply them to the right part of your customer journey

‍3. Watch customer engagement and satisfaction go up
Download the templates
Quick customer engagement strategy wins

Nail the first touch and fill the pipeline

Personalised greetings
Send personalised, automated messages to reach out. Once they talk to your team people've had a great first branded touch.
Learn more
Easy follow up
Create unique, data-based moments of delight for your customers that add value after purchase and bring them back for more.
Read on
Help along the way
Jump in on time. Signal when people doubt or have questions, and give answers fast. People will keep flowing through the journey.
Show me

What our customers say about Trengo

I love the possibility of having a single place to receive every customer service inquiry from different platforms. We can assign tickets to other colleagues and be updated in real time with internal comments.
Stefano G.
Trengo allows us to centralize all communication, both internally and with clients, across channels. From WhatsApp to email, and Facebook Messenges to live chat messages, there is now a single place to manage everything.
Jeffrey D.
Group Director
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Ihab B.
Operations Manager E-Commerce
I'm not one to leave reviews but Trengo has been a game changer for us. As a small e-commerce business our small team struggled to keep on top of the many channels our customers contacted us by.
Julian P
Small Business
One of the best things about Trengo is its powerful automation and collaboration features. The ability to automate repetitive tasks, such as assigning tickets or tagging conversations, saves me and my team a lot of time and effort.
Martijn V.
Operations Manager E-Commerce
What I love about Trengo is how user-friendly it is. Very easy to use so onboarding new agents is a breeze. They were very responsive and it was a delight working with them. Highly recommend Trengo!
Maybelline O.
Customer Experience Manager
It has a virtual assistant, which helps us to attend more fluently to a large number of customers and their demands. The automatic routing also makes our work easier, since it is configured so that the customer can go directly to the agent ...
Verified User
Consumer Goods
You can communicate with customers and employees alike and get immediate response. The friendly user interface is what's most appealing and wonderful to use. I can recommend this platform to anyone.
Johann K.
Small Business

Level up your customer experience, learn from the best.

Join over 7,000 loyal subscribers and get our newsletter, The Convo, delivered directly to your inbox every month. You’ll get insider editorial,  conversation-generating news, actionable resources on customer engagement, insightful tactics and more.
Sign up to The Convo

"Because of the multichannel inbox, we collaborate more easily, and have a complete overview of all customer contact. You can't achieve that with a normal inbox."

Company ·
Bomenbezorgd
Liset Schiphorst
Read customer case

Let's meet

We can set you up with a platform designed for your team. Take one step closer to delivering more customer delight than ever before.
Plan a demo
Language
English
Product
AI & automationMultichannel inboxConversationsCustomer journeysData intelligenceWebsite chatsAutomated bots
Solutions
Lead generationIncrease revenueBetter customer experience and retention
Industries
Energy & utilitiesTravel & leisureAutomotiveE-commerceRestaurant & hospitalityFinancial services
Compare
ZendeskFrontIntercomRespond.io
Resources
ToolsTrengo BlogCustomer storiesDemo seriesNewsletter
Trending
11 WhatsApp Business description examples30 WhatsApp Business auto reply message samples21 WhatsApp Business greeting messagesBlog
Trengo
PricingGet a demoCareersAbout usStatusIntegration hubContact usPartner up with us
Community
Our customersThe Convo
Self Service
Help CentreTrengo AcademyAPI Documentation
© 2024 Trengo
Privacy policyTerms and conditionsGDPR