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Trengo's unified inbox lets your teams see complete customer history: past purchases, service records, open quotes, in one place. Sales, Finance, and Service departments can collaborate on inquiries without losing conversation context or having customers repeat information.
Automotive businesses typically see 80% of routine inquiries automated, 40% reduction in service no-shows with automated reminders, and 5x faster response times on complex sales questions. WhatsApp campaigns achieve 98% open rates vs. 20% for email, significantly improving lead conversion and customer retention.
Most automotive businesses are live in 1-2 weeks. Our team helps with CRM/DMS integration, AI training for your specific inventory and services, and template setup. You can start with basic features and expand as your team gets comfortable.
Yes. Trengo integrates with major CRM platforms (Salesforce, HubSpot, Microsoft Dynamics) and can connect to automotive-specific DMS systems through our API. This means customer data, service history, and inventory information flow directly into your conversations.
